Oceania's Riviera: The Pampered Life

We happened to be on our balcony when we looked below to see the red carpet rolled out and the employees lined up, complete with musical accompaniment, to clap their hands in rhythm while welcoming VIPs aboard - but who could they be? Some celebrity? The president of Oceania?

No, we found out from own housekeeper that these staff members lined up for 90 minutes in a blazing sun simply to welcome back aboard passengers who had been off touring for the day.

Talk about making your customers feel special...